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DURAVA CONSTRUCTION LLC — PRIVACY POLICY

Effective Date: June 9, 2026

Durava Construction LLC ("we," "us," or "our") operates the website located at www.duravaconstruction.com  (the "Site"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, request quotes, submit project details, or interact with our digital channels.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked with you ("Personal Information"). This includes:

• Identity and Contact Data: Name, business entity name, billing address, site project address, email address, and phone number.

• Project, Substrate & Estimating Data: Architectural preferences, structural blueprints, square footage layouts (e.g., 941 sq/ft configurations), spatial dimensions, coating selections (e.g., solid color tan epoxy, antimicrobial polyurethane systems), and onsite photos or videos uploaded to our intake portals.

• Technical and Usage Data: IP address, browser type, operating system, and tracking data collected via cookies or web beacons concerning how you interact with our Site.

2. How We Use Your Information

We utilize collected information to deliver exceptional construction and surface application services. Specifically, data is used to:

• Generate, adjust, and deliver formal Scopes of Work, digital estimates, and project schedules.

• Coordinate physical site assessments, logistical transport, equipment delivery, and installation teams.

• Process payments, deposits, and retainers via secure third-party processors.

• Maintain quality control by archiving pre- and post-installation project photographs.

• Deliver operational updates, schedule changes, and promotional/marketing communications via email or text messaging (SMS) to users who have explicitly opted in.

3. Strict SMS & Mobile Communication Disclosures

• No Third-Party Sharing for SMS: Mobile information, text messaging opt-in data, and consent details will not be shared with, sold, or rented to any third parties, affiliates, or close partners for marketing, commercial, or promotional purposes under any circumstances.

• Opt-In Policy: We collect mobile phone numbers exclusively from users who explicitly opt-in to receive text communications from us (such as through our online contact, quote request, or booking forms).

• Opt-Out (Stop): You can cancel our SMS service at any time by texting "STOP" to our number. After sending "STOP", we will send a final SMS message confirming you have been unsubscribed.

• Help: For assistance, reply to any of our messages with the keyword "HELP" or contact us directly at info@duravaconstruction.com.

4. Disclosure of Non-SMS Data

Aside from mobile/SMS data (which is strictly confidential), we may share standard business information with vetted third-party service providers who assist our operations, including cloud hosting, customer relationship management (CRM) software, and payment gateways. We may also disclose data if required by law, subpoena, or to protect the safety, rights, and property of Durava Construction LLC, our workers, or our clients.

5. Data Retention & Security

We implement robust commercial-grade technical and organizational security measures to protect your data. Project details, contract data, and structural layouts are retained in accordance with construction industry records-retention laws and statute of limitations requirements in our operating jurisdiction.

DURAVA CONSTRUCTION LLC — TERMS & CONDITIONS OF USE

Last Updated: June 9, 2026

Welcome to Durava Construction LLC. These Terms & Conditions ("Terms") govern your access to and use of our website, estimation calculators, digital intake forms, and online portal systems. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Scope of Digital Estimates & Site Variations

Any digital estimation tool, budget calculator, price-per-square-foot baseline, or automated quote generated by this website is provided solely for preliminary budgeting purposes.

• Physical Onsite Inspections: A binding construction agreement, definitive scope of work, or firm price lock requires a physical site evaluation by an authorized representative of Durava Construction LLC.

• Substrate Variances: Dimensions provided online (e.g., 941 sq/ft specifications) are subject to onsite laser measurements. Final pricing fluctuates based on actual field conditions, including moisture vapor emission levels, concrete structural cracks requiring V-grooving/joint filling, and mechanical diamond grinding profiles (CSP) necessary to achieve an institutional-grade bond.

2. Intellectual Property & Media Release

• Site Content: All text, software, graphics, designs, logos, and custom technical data sheets on this Site are the proprietary property of Durava Construction LLC and are protected by copyright and trademark laws.

• Project Photography: Unless explicitly restricted via a separate signed standalone contract, Durava Construction LLC reserves the right to take, edit, and publish photographs and videos of our physical surface installations and construction progress (including before/after imagery of residential or commercial spaces) for marketing, portfolio displays, and website showcasing, without compensation or further notice to the client. We ensure no confidential client identity markers or personal floor plans are compromised.

3. Electronic Communications & SMS Opt-In Consent

By providing your contact information through our Site forms, you agree to receive electronic communications from us, including emails, phone calls, and text messages (SMS).

• Consent Framework: SMS messaging consent is collected via an un-checked box on our digital forms. Checking this box confirms your agreement to receive logistical updates, project tracking, and company updates. Message frequency varies based on active project status. Standard message and data rates may apply. Consent to receive text messages is not a condition of purchasing any services from Durava Construction LLC.

4. User Responsibilities & Site Safety Disclosures

When interacting with our Site to schedule structural work or specialty coating installations, you agree to supply highly accurate site metrics. Furthermore, you acknowledge that during physical project execution:

• The specified work zones must be entirely cleared of all furniture, equipment, and personal belongings by the client unless specific material handling clauses are itemized in your scope of work.

• Construction environments present inherent structural and environmental risks. Clients must abide by all safety boundaries, cure-time restrictions (e.g., foot traffic restrictions on newly laid epoxy or polyurethane topcoats), and OSHA mandates outlined by our field teams.

5. Limitation of Liability & Warranty Framework

To the maximum extent permitted by applicable law, Durava Construction LLC, its officers, employees, or subcontractors shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of this website or any reliance on digital pricing estimators.

Official project warranties—such as adhesion guarantees, moisture vapor block coverages, and product delamination protections—are governed exclusively by our standalone, executed Physical Construction Contracts and are completely independent of this website's terms.

6. Governing Law & Dispute Resolution

These Terms and your use of the Site are governed by and construed in accordance with the laws of the State in which Durava Construction LLC maintains its principal place of business. Any legal actions or disputes arising from web portal interactions must be filed in the competent courts serving our corporate domicile.

7. Corporate Contact Information

For questions regarding these Terms, or to resolve a website dispute, please contact: Durava Construction LLC Attn: Legal & Compliance Department

Email: duravaconstruction@gmail.com

Phone: 510-240-9568

 

Phone: [Your Phone Number]

Email: info@duravaconstruction.com

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